Welcome to LDV & CO. (“LDV & CO.”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring your personal information is handled with care, transparency, and respect.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, book services, subscribe to communications, or otherwise interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect personal information that you voluntarily provide to us, including:

• Full name

• Email address

• Phone number

• Billing or payment information

• Travel preferences and itinerary details

• Passport or identification information (when required for travel bookings)

• Emergency contact information

• Event or concierge service requests

• Any other information you choose to provide through forms, emails, consultations, or bookings

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Referral source

• Website usage analytics through cookies and similar technologies

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2. How We Use Your Information

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We use your information to:

• Provide and manage our concierge travel and lifestyle services

• Respond to inquiries and customer support requests

• Process bookings, reservations, and payments

• Personalize travel experiences and recommendations

• Communicate updates, confirmations, and service-related information

• Send newsletters, promotions, or marketing communications (only if you opt in)

• Improve our website, services, and user experience

• Comply with legal obligations and protect our business interests

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3. Sharing Your Information

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We do not sell your personal information.

We may share your information with trusted third parties only when necessary to provide our services, including:

• Hotels and accommodation providers

• Airlines and transportation providers

• Tour operators and hospitality partners

• Payment processors

• Technology and website service providers

• Legal or regulatory authorities when required by law

All third parties are expected to maintain appropriate confidentiality and data protection standards.

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4. Cookies & Analytics

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Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather website analytics.

Cookies may help us:

• Understand how visitors use our website

• Improve website functionality and performance

• Remember preferences and settings

• Deliver relevant marketing content

You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.

We may use services such as:

• Google Analytics

• Meta Platforms

These platforms may collect information in accordance with their own privacy policies.

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5. Email Marketing & Communications

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If you subscribe to our mailing list or opt into communications, we may send:

• Travel inspiration and updates

• Promotional offers

• Event invitations

• Company news and announcements

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

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6. Data Security

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We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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7. International Data Transfers

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As a concierge travel company, your information may be processed or transferred internationally when coordinating travel arrangements or working with global service providers.

By using our services, you acknowledge that your information may be transferred to jurisdictions with different privacy laws than your own.

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8. Your Rights

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Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your information

• Withdraw consent to certain processing activities

• Opt out of marketing communications

• Request a copy of your data

To exercise any of these rights, please contact us using the information below.

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9. Third-Party Websites

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Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

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10. Children’s Privacy

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Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that information from a minor has been collected without appropriate consent, we will take reasonable steps to delete it.

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11. Changes to This Privacy Policy

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We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting to this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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12. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

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LDV & CO.
https://ldvandco.ca

Email: ciao@ldvandco.ca
Location: Ontario, Canada